Privacy Policy

Effective date: January 1, 2026

This Privacy Policy describes how Baku Palace Restaurant (“Baku Palace,” “we,” “us”) collects, uses, discloses, and protects personal information when you visit bakupalace.com (the “Site”), place an order, make a reservation, or create an account.

1) What we collect

We may collect the following categories of personal information (as defined by the California Consumer Privacy Act, as amended by the CPRA):

A. Identifiers
Name, email address, phone number, and similar identifiers.

B. Customer records / reservation & order details
Billing/shipping address, city/state/ZIP, order notes or special requests, reservation details (date/time/party details if provided).

C. Commercial information
Items purchased, order history, transaction information.

D. Internet or other electronic network activity
Device information, IP address, browser type, pages viewed, clicks, and interactions with the Site. We use tools such as Google Tag Manager, Google Analytics, and Meta Pixel to collect this information.

E. Approximate location
General location derived from IP address.

F. Sensitive Personal Information (SPI)
We do not intentionally collect Sensitive Personal Information (as defined by CPRA) to infer characteristics about you. If any SPI is collected incidentally (e.g., via order notes), we use it only to provide requested services.

2) Sources of information

  • Directly from you (forms on the Site, checkout, reservation requests, account creation).
  • Automatically from your device/browser (cookies, pixels, analytics).
  • From service providers that help us process orders, payments, communications, analytics, and marketing.

3) How we use your information

We use personal information to:

  • Provide and operate the Site, orders, reservations, customer support.
  • Process payments and prevent fraud.
  • Communicate with you about your order/reservation/account.
  • Improve our Site, menus, services, and user experience.
  • Measure and improve advertising performance (analytics and conversion tracking).
  • Comply with legal obligations.

4) Cookies, analytics, and advertising

We use cookies and similar technologies (including pixels and tags) for:

  • Essential functions (security, cart, checkout).
  • Analytics (understanding Site performance; e.g., Google Analytics).
  • Advertising / measurement (e.g., Meta Pixel; Google Ads, remarketing and conversion measurement).

You can control cookies via our Cookie Preferences tool (if available) and through your browser settings.

5) Do we “sell” or “share” personal information?

California law distinguishes between “selling” and “sharing” personal information.
We do not sell personal information for money. However, we may share certain information (such as online identifiers, device data, and browsing activity) with advertising/analytics partners to measure and improve ads, which may be considered “sharing” under CPRA.

Your right to opt out: You may opt out of the “sale” or “sharing” of personal information by using our “Do Not Sell or Share My Personal Information” link on the Site (or by adjusting Cookie Preferences for advertising cookies where available).

6) How we disclose information (service providers / third parties)

We may disclose personal information to:

  • Service providers that help run our business (hosting, analytics, marketing measurement, customer communications, order processing).
  • Payment processors to complete card transactions. We do not store full payment card details on our servers.
  • Delivery/ordering platforms (if used), to fulfill your order.
  • Legal / compliance recipients when required (law enforcement, regulators, courts).

We require service providers to use information only for business purposes and to protect it.

7) Data retention

We keep personal information for as long as reasonably necessary to:

  • fulfill the purposes described above,
  • maintain business records,
  • comply with legal obligations,
  • resolve disputes and enforce agreements.

8) California privacy rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

  • Know what personal information we collect, use, disclose, sell, or share.
  • Access and receive a copy of your information.
  • Delete certain personal information (subject to exceptions).
  • Correct inaccurate personal information.
  • Opt out of the sale or sharing of personal information.
  • Limit the use and disclosure of sensitive personal information (if applicable).
  • Non-discrimination for exercising your rights.

How to submit a request:
Email: privacy@bakupalace.com
Phone: (718) 615-4700
Subject line: “California Privacy Request”

We may need to verify your identity before processing requests.

Authorized agent: You may designate an authorized agent to submit requests on your behalf. We may require proof of authorization and identity verification.

9) Children’s privacy

The Site is not directed to children under 16, and we do not knowingly collect personal information from children.

10) Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the most recent update.

11) Contact

Baku Palace Restaurant
2001 Emmons Ave, Brooklyn, NY 11235
Phone: (718) 615-4700
Privacy email: privacy@bakupalace.com